This Privacy Policy describes how SolutionsOS, LLC ("SolutionOS," "we," "us," or "our") collects, uses, and discloses information when you use our website, mobile application, and related services (collectively, the "Services").
1. Information We Collect
We collect the following categories of information:
- Account information. When you create an account, we collect your name and email address.
- Usage analytics. We collect information about how you interact with the Services, such as pages viewed, features used, device type, operating system, app version, crash logs, and approximate (non-precise) location derived from IP address.
- Communications. If you contact us, we retain the contents of your message and our response.
We do not knowingly collect protected health information (PHI) or patient records through the current version of the Services.
2. How We Use Information
- To provide, maintain, and improve the Services.
- To authenticate users and secure accounts.
- To diagnose problems, prevent abuse, and monitor performance.
- To communicate with you about the Services.
- To comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers that host our infrastructure, process analytics, and deliver email on our behalf, under contractual confidentiality obligations.
- Legal and safety recipients when required by law, subpoena, or to protect the rights, property, or safety of SolutionOS, our users, or others.
- Successors in connection with a merger, acquisition, or sale of assets, subject to this Policy.
4. Data Retention
We retain account information for as long as your account is active and as needed to provide the Services. Analytics data is retained in aggregated or de-identified form. You may request deletion at any time (see Section 7).
5. Security
We use administrative, technical, and physical safeguards designed to protect information, including encryption in transit. No system is 100% secure; we cannot guarantee absolute security.
6. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, email us at Support@solutionsos.com.
8. International Users
SolutionOS is operated from the United States. By using the Services, you consent to the transfer and processing of your information in the United States.
9. Changes to this Policy
We may update this Policy from time to time. Material changes will be announced through the Services or by email. Your continued use of the Services after changes take effect constitutes acceptance.
10. Contact
SolutionsOS, LLC
4955 E Michelle Dr, Scottsdale, AZ 85254, USA
Support@solutionsos.com